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PRICE MATCH GUARANTEE

 If you find a fabulous deal somewhere but they have sold out of the size you are after, but we have it in stock, send us a sneaky email at [email protected] and let us know what you are after and where you have seen the deal, we will price match for you. 

  • excludes some Facebook sales (last one deals etc) and end of season sales
  • excludes postage fees
  •  offer valid within NZ only to avoid exchange rate confusion
  • advertised prices only

 

PRIVACY

Your privacy is of the utmost importance to us here at Kiddy Couture.  We will never share, distribute or sell any information to a third party that we obtain from our customers.

If at anytime you wish to no longer receive any newsletter communications from us, please click on ‘unsubscribe’ on the email and we will remove your details from our newsletter mailing list.

SECURITY

Secure Shopping: We do not receive or hold your credit card details at Kiddy Couture.  When you place orders on our site, you are redirected to Paypal where payment information is securely entered and processed.  The payment page is secured by "Secure Socket Layer" (SSL) that protects your data transmitted on the Internet.  Once the payment is completed by Paypal, you are returned to our website for payment confirmation. 

BANK DETAILS

If you choose not to use a credit card for online payment processing, you may select our other payment option - Internet Banking. 

Payments are payable to:

Kiddy Couture Ltd

01-1845-0018901-00

Record your name  and invoice number in the reference, please

Please Note: Kiddy Couture takes no responsibility if payment is deposited into wrong bank account. Please triple check the account number before submitting.


Passwords: To provide you with an increased level of security, online access to your personal information is protected with a password you select.  We strongly recommend that you do not disclose your password to anyone.

Kiddy Couture will never ask you for your password in any unsolicited communication (including unsolicited correspondence such as letters, phone calls or e-mail messages).

PRE ORDER

Because so many of us are passionate about kids fashion we offer pre order on our most popular labels. This means you can place an order to secure your goodies before they arrive in-store. We will validate all pre orders and return email confirmation within 24 hours.

Payment options are either:
- upfront.
- within three days of us notifying that your goodies are now in-store.
- lay-by. A 20% non refundable deposit must be paid strictly within three days of placing order. Final payment is due strictly within 6 weeks of placing your order or 10 days of us notifying you that your goodies are in-store, which ever comes later. You are welcome to make payments after your order is placed.

Please note, that from time to time the labels are unable to supply our order as requested. Should you be impacted we will work with you to find a suitable alternative and of course offer a full refund if you have pre paid.


LAY-BY

Want to pay for your goodies over a few payments? Try our lay-by service. Orders over $50.
A 20% non-refundable deposit is due within 72hours of placing your order. The balance is due in six weeks for full priced items (RRP) or 4 weeks for sale items(unless specifically stated differently in the T's and C's of a special CODE sale, please check each sale).
Please contact us to arrange this service or type Layby in the comments section when placing the order.

If a Layby is extended due to goodwill or arrangement, you forfeit your right to return for full refund, due to the short nature of the seasons, you may accept a store credit instead.

You may cancel a layby at any time and receive a full refund, minus the 20% deposit.  If you partially cancel an order, 20% of cancelled items may be kept.

Payments are payable to: Kiddy Couture Ltd 01-1845-0018901-00, record your name an invoice number in the reference.

Please Note: Kiddy Couture takes no responsibility if payment is deposited into wrong bank account. Please triple check the account number before submitting.

SPECIAL SALES: different layby terms may apply to certain special sales (e.g Facebook) when using a code to discount, please make sure you read the T's and C's associated to each special sale

RETURNS  and EXCHANGES

We are confident that all items purchased from us are in perfect order, in the rare occurrence you are not please contact us immediately via email [email protected] .

All returns must be received within 14 days of the invoice date. Any return or exchange that exceeds 14 days will not be accepted and the item will be shipped back at the customer's expense. The item must be in perfect condition with the original tags attached. Worn, soiled, odorous, damaged, or altered items cannot be returned and will not have a credit issued upon return.

Sale items may be exchanged or returned for store credit. Shipping charges are NOT refundable.

Exchanges: If you change your mind or require a different size please contact me at [email protected] and provide a return addressed courier bag in with your return or $5 if the original order was shipped to you free post.

In order to avoid issues with sizing we are always happy to answer any questions you have.  Please do not hesitate to contact us.  In the rare situation when you do purchase the wrong size we are happy to exchange.

Return address:

P.O.Box 2469
Wakatipu
Queenstown, 9349



Our aim is to have you shopping with us again and again!  Please don't hesitate to contact us with any feedback - Fran [email protected] .





Little fashionista love it when Mama shops at Kiddy Couture. Our speciality online store stocks clothing, accessories and toys for babies, toddlers and children up to size 10. Expect to find all your favourite brands like Minti, SOOKIbaby, Munster, Missie Munster, Alex & Ant and more. 
WELCOME
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this just in!
BANDIT KIDS
Free shipping -over $30
  1. Sale Time Francesca Hendl 19-Oct-2014
  2. Minti New Season- Warmer and cooler than EVER! x Francesca Hendl 02-May-2014